if you find your question not answered here.
How does Cirkulate connect to databases?
Cirkulate connects to databases using the credentials you provide. When you sign up, one of the first things you should do is to create a new datasource. In this step, you have to provide a user name, password, DB server’s hostname or IP address, DB server’s port number and give it a name so you can use this datasource in your reports. Cirkulate encrypts this information and saves it on its servers for use when the report needs to be refreshed as per schedule.
What databases are currently supported?
At present Cirkulate supports Amazon Redshift and Google BigQuery with more coming soon.

Send us a message to support your database.

Does Cirkulate cache report data?
Yes. When you save a SQL query into a report, Cirkulate runs the query and saves the results of that query on the server. This ensures that the reports loads really really fast for the recipients.

When the report or query is deleted, the cached data is also deleted.

Cached data is also deleted when you delete your Cirkulate account.

How does Cirkulate keep data secure?
Cirkulate uses HTTPS encryption on all network communication. This applies to connections with outside world when users open Cirkulate in their browsers, and also when Cirkulate talks to internal application and database servers.

HTTPS is also used to secure the connections to external services like AWS Redshift and Google BigQuery.

Connections to email providers are also secured with HTTPS. These email providers are used to send report refresh and other notifications to users.

Data in Cirkulate databases is also kept encrypted on the server’s storage.

What is Cirkulate Spreadsheet?
Cirkulate spreadsheet is a purpose-built spreadsheet that enables users to view data coming directly from databases and other data storage services.

Most decisions in organizations require triangulating data across different data sources and cross-validating hypotheses and metrics. Spreadsheets are best suited for this purpose but require lot of heavy lifting to connect a spreadsheet with a wide range of data sources.

We are re-imagining the spreadsheet not just as an interface to display well-organized data but also to bring it together without extra-ordinary human effort.

Can you export a report from Cirkulate?
Yes. Reports can be exported for the purpose of further analysis or presentation. Currently supported export option is CSV. If you’d like a specific format, please connect with us using the Chat button in the bottom right.
Does Cirkulate connect to on-premise databases?
Cirkulate does not yet connect to on-premise databases, but we can help you deploy it on-premise to connect with internal databases. Please get in touch with us and we’ll get it up and running for you.
I would like to connect to Google Analytics. Do you support that?
Google Analytics support is coming soon. If you’d like to try out an early prototype please connect with us.
How do I delete my account?
Accounts can be deleted from the Account page accessed from the User menu. Deletion results in all your data being deleted from our servers.

This includes:

  • user names and passwords
  • your email address
  • reports and all report data including SQL queries and the cached data.
  • database credentials
  • report schedules and timezone information
  • recipient information about each report.

However, when you delete your account, that does not delete the account created by another recipient who was receiving reports from you. They will stop seeing your report but retain access to their account so that they can view reports others have shared.

Can I turn off emails and only consume reports in the browser?
Yes. Emails can be turned off by changing the notification settings for a report. Look for the Notifications menu link on the Reports page.
Can one report contain data from multiple sources?

When you prepare a report, you can connect different cells to different data sources.

Reporting Designed
for Humans
Reporting Designed for Humans